Isabel - Freelance

Demonstrated experience with Spanish.

Demonstrated experience with English.

Demonstrated experience with SDL Trados Studio.

Demonstrated experience with MemoQ.

Demonstrated experience with Wordfast.

Lead LQA processes: error trend identification, quality reporting, and corrective action across multiple clients and projects.. Provided specialist support for urgent, high-stakes client requests in life sciences and healthcare.. Performed end-to-end linguistic validation for Clinical Outcome Assessments (COAs/eCOAs), including source analysis, back-translation, and reconciliation/harmonization to preserve equivalence across cultures.. Mentored and reviewed junior linguists; creation and maintenance of style guides, glossaries, and QA checklists.. Drove linguistic and technical efficiency initiatives, including AI-assisted workflow improvements.

Delivered specialized translation, proofreading, and QA services across life sciences, market research, healthcare, and retail.. Supported creation of client-facing documentation, training materials, and linguistic guidelines.. Consistently maintained high quality scores across volume projects with tight turnaround times.

Translated and proofread content across IT, marketing, HR, and audiovisual domains.. Developed client-specific glossaries and style guides; performed QA on high-volume projects.

Managed multilingual localization projects end-to-end: scope, timeline, vendor negotiation, and budget tracking.. Acted as liaison between sales, clients, and linguistic teams.

Managed Spanish-language client communications and quality monitoring for airline social media and webcare.. Designed and delivered training programs for new agents; developed crisis communication protocols.