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Isabel

Retail Store Manager with 8+ years in Customer Service & Inventory Control

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Operations managementAdvanced

Handled store operations, including inventory control and process improvements.

Customer relationsAdvanced

Resolved customer complaints and promoted loyalty through effective engagement.

Inventory controlAdvanced

Completed regular stock counts and addressed discrepancies at Uk Cutting Club.

Communication skillsExpert

Utilized verbal and written communication for staff management and customer interactions.

Sales expertiseIntermediate

Negotiated prices and services to decrease expenses and increase profit margins.

Educacion

Sworn Translator
Oxford Language School
English A Second Language
Tampa Language Center
2001
Bilingual Secretary
Colegio Poole Trennert
2000

Idiomas

EnglishNative or Bilingual
SpanishNative or Bilingual

Resumen

Dedicated retail manager with over 8 years of expertise in operations, customer service, and inventory control. Proven track record in enhancing store performance, fostering positive team environments, and optimizing processes to boost profitability.

Logros Clave

  • Managed import and product returns coordination with suppliers at Chic and Organic Baby.
  • Enhanced customer satisfaction and loyalty through exceptional service and staff training.
  • Developed inventory management procedures, reducing discrepancies and forecasting needs.

Experiencia

General Store Manager

Chic and Organic Baby
January 2013 - January 2026

Import Manager and product returns coordinator directly with the supplier., Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies., Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.,...

Assistant Manager

Uk Cutting Club
January 2009 - October 2012

Developed strong working relationships with staff, fostering a positive work environment., Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Habilidades

Operations managementCustomer relationsInventory controlCommunication skillsSales expertise
Publicado en CazVid - 17 may 2026
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