Isabela - Customer Support and Content Creation Specialist with 3+ years of experience

Provided customer service and process management support, including identity verification and fraud prevention.

Managed social media platforms and created digital content for marketing purposes.

Created visual and textual content such as catalogs, images, and logos for branding.

Edited images and logos to support marketing and branding activities.

Supported the marketing department and managed the company’s social media., Created digital content such as sample catalogs showcasing haircuts, services, and discounts., Edited images and the company logo.

Responsible for customer service and process management, providing information to clients and associated suppliers., Experience in Back Office tasks, including identity verification, property title validation, and fraud prevention., Professional handling of written communication (email etiquette)...