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Ivan
Customer Service Agent with 3 years bilingual experience in telecom support
Video resume
Bilingual Customer service Agent
I Am a Bilingual Agent 3 years for a company called telat they worked W tablets for inamtes all over the United states and Canada I would do Refunds,payments,follow ups, and customer support
Contacto
Ciudad Juárez, Chihuahua, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportIntermediate
Managed customer inquiries and issues through phone and electronic channels.
Bilingual CommunicationIntermediate
Provided support in both English and Spanish, ensuring clear communication in a diverse clientele.
Payment & Refund ProcessingIntermediate
Handled transactions including refunds and payments, ensuring accuracy and customer satisfaction.
Follow-up & Issue ResolutionIntermediate
Followed up with clients to ensure resolution of issues and maintain service quality.
Resumen
Experienced bilingual customer service agent with 3 years supporting telecom clients across the US and Canada.
Logros Clave
- Provided customer support, refunds, and payments for inmates across US and Canada
- Handled follow-ups and customer inquiries in a bilingual environment
- Maintained consistent communication and service quality over three years
Habilidades
Customer SupportBilingual CommunicationPayment & Refund ProcessingFollow-up & Issue Resolution
Publicado en CazVid - 3 jul 2025