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Ivan
Sales and Customer Experience Specialist with 10+ years in Retail and Automotive Industries
Contacto
Competencias
Skilled in identifying and engaging potential clients to drive sales growth.
Proven ability to close deals, increase revenue, and build lasting customer relationships.
Experienced in maintaining product and service quality standards across various sectors.
Effective team leader with coaching experience to enhance team performance and morale.
Capable of designing and delivering training programs to optimize team skills and knowledge.
Educacion
Idiomas
Resumen
Dedicated professional with over 10 years of expertise in sales, product advising, and team coaching. Adept at enhancing customer experiences, training teams, and driving business growth through strategic prospecting and leadership.
Logros Clave
- Provided expert product advice and ensured optimal customer satisfaction at Sony and Apple.
- Conducted training sessions for sales advisors and clients, enhancing product knowledge and sales performance.
- Led coaching initiatives for VW sales teams, improving service quality and operational efficiency.
- Maintained high visibility of Sony products in retail environments through strategic store visits.
Experiencia
ASESOR & MERCHANDAISING
Asesorar al cliente en un mejor producto para casa, empresa.. Viajar a las tiendas departamentales para mantener en pasillos principales la linea de sony.
ASESOR & CAPACITADOR
Asesorar como experto del producto.. Dar capacitaciones a asesores y a clientes potenciales.
CAPACITADOR Y COACHING EN VENTAS
Dar coaching a los asesores de ventas y a los encargados de refacciones.. Asegurar calidad y seguridad del servicio de la marca VW.