Ivan - Customer Service & Outbound Prospecting Specialist with 5+ years of experience

Engaged in cold calling, warm calling, and outreach to generate leads and set appointments.

Provided troubleshooting, support, and complaint management to clients and consumers.

Effectively communicated with real estate investors, customers, and internal teams through multiple channels.

Assessed and qualified prospects for sales opportunities across real estate and other domains.

Warm calling pre-qualified sellers to make an offer on their homes., Ask general questions on the condition of the property, Send qualified leads to acquisitions managers to follow up with contracts., Outside Disposition: Reach out to Real Estate Investors through Emails, Texts, Calls, and Social Media.

Cold-calling potential prospects to set up appointments for timeshares., Cold-calling potential prospects for roof and solar panel inspections., Qualifying leads and warm transfers.

Help store clients with troubleshooting kiosks., Help consumers with questions and payment issues., File client and consumer complaints.

Place orders for customers, Product inquiries and pricing., Online account management.