Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Iván
Customer Service and Logistics Specialist with 15+ years in education and support
Video resume
Video Resume
Hello, my name is Ivan Mariño Mejía, and I am from Colombia. I have more than fifteen years of professional experience in education, customer service, and logistics, and I am very interested in applying for the Remote Dispatcher position with your...
Contacto
Cali, Valle del Cauca Department, Colombia
Disponible en CazVid
Competencias
Customer ServiceAvanzado
Provided support to international clients, coordinating solutions and enhancing communication skills.
LogisticsIntermedio
Worked as a messenger for various companies, gaining understanding of logistics, punctuality, and accuracy.
TeachingAvanzado
Taught Social Studies and English for nearly nine years, developing organizational and communication skills.
Bilingual CommunicationAvanzado
Fluent in English and Spanish, used extensively in customer service, education, and dispatch roles.
Dispatch OperationsIntermedio
Led dispatch operations during projects, developing protocols to improve response efficiency;
Educacion
Specialization in English Teaching
Universidad Santiago de Cali
Completed 2021
Bachelor's degree in Basic Education
Universidad del Valle
Completed 2011
Diploma in Historiography and Methodology of Historical Research
Univalle
Completed 2014
Grammar advance course
American Colombo (Norte headquarters)
Completed 2019
Certified advanced module
British English International
Idiomas
SpanishNative
EnglishBilingual
Resumen
Experienced in customer support, logistics, and education with a strong focus on communication and operational efficiency.
Logros Clave
- Supported international clients for four years at TaskUs, strengthening communication skills in English and Spanish.
- Managed dispatch operations for a campaign at TASCAS, successfully implementing protocols to reduce response times.
- Led a bilingual education project during the pandemic and contributed to the development of new dispatch protocols.
Experiencia
Bilingual Agent for Turo Campaign
Taskus
15 June 2021 - 11 June 2025
English Teacher
Alfa Educational Institute
13 March 2020 - 14 November 2020
Bilingualism project in Jamundí Valle
Skool
August 2019 - November 2019
English teacher
Univalle Scientists Publishing House preicfes
April 2016 - May 2017
Habilidades
Customer ServiceLogisticsTeachingBilingual CommunicationDispatch Operations
Publicado en CazVid - 17 may 2026