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Iviwe

Retail Assistant with 3+ years in Customer Service and Sales Support

Video resume

Retail Assistant with 3+ years in Customer Service and Sales Support
Iviwe is a motivated individual with a strong interest in the mining industry, emphasizing reliability, a willingness to learn, and a commitment to safety.

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Customer Service ExcellenceAdvanced

Skilled in delivering professional, courteous service that enhances customer satisfaction and loyalty.

Sales Support & Cross-SellingIntermediate

Proficient in identifying customer needs and recommending suitable products to increase sales.

Communication & Interpersonal SkillsAdvanced

Effective communicator capable of building rapport and resolving customer queries efficiently.

Time Management & OrganisationIntermediate

Able to prioritize tasks and manage time effectively in fast-paced retail environments.

Attention to Detail & AccuracyAdvanced

Ensures precise handling of transactions, labeling, and product packing to meet standards.

Educacion

National Senior Certificate-Diploma pass
New Nation
Completed 2021
Diploma in logistics management- Part Time
University of Johannesburg
2026
High school
New Nation School
Diploma in Logistics Management
University of Johannesburg
Completed 2025

Idiomas

IsiXhosa
IsiZulu
English

Resumen

Experienced retail professional with over 3 years in customer service, sales support, and community initiatives. Skilled in communication, accuracy, and teamwork, currently pursuing a diploma in Logistics Management.

Logros Clave

  • Consistently provided prompt and professional customer service, enhancing customer satisfaction.
  • Accurately processed transactions and handled customer inquiries, ensuring a positive shopping experience.
  • Maintained high standards of accuracy and attention to detail in product packing and labeling.
  • Contributed to community cleanliness initiatives through effective public area maintenance.

Experiencia

retail assistant

Hyperland
2022 - 2024

Delivered prompt and professional customer service, assisting customers with product selection and enquiries. Processed customer requests efficiently while maintaining accuracy and attention to detail. Managed stock replenishment and ensured shelves were well organised and fully stocked. Maintained store cleanliness and compliance with operational standards. Worked collaboratively with team members to meet daily service and sales targets

Retail assistant

MTN Butcher
2024 - 2025

Served customers professionally ensuring a positive and consistent customer experience. Handled cash and sales transactions accurately and responsibly. Identified customer needs and recommended suitable products to maximise sales opportunities. Ensured products were correctly displayed in line with store standards. Built strong customer relationships through friendly and reliable service

Packer

MTN

Packed meat products neatly and safely according to store standards. Assisted customers with orders and provided friendly customer service. Ensured correct labeling and pricing of packaged items. Maintained cleanliness and hygiene in the packing area. Helped with stock packing and restocking shelves when needed. Worked efficiently in a fast-paced environment. Supported team members to ensure smooth daily operations. Followed health and safety procedures at all times

General Worker

Bontle ke Batho Program

Maintained streets and public areas by sweeping and removing litter to improve community cleanliness and safety.. Assisted in organising waste collection and disposal during clean-up campaigns.. Collaborated with team members to complete assigned areas efficiently and on schedule.

Habilidades

Customer Service ExcellenceSales Support & Cross-SellingCommunication & Interpersonal SkillsTime Management & OrganisationAttention to Detail & Accuracy

Transcripcion del Video

Transcripcion del Video 1

Hello, my name is Vivian Daba and I'm 22 years of age. I've applied for this position because I'm hardworking, reliable, and willing to learn. I've always been interested in the mining industry and I'm ready to grow and contribute as part of a team. I take safety very seriously, I follow instructions, and I'm ready to put in the effort that's required for this position. Thank you for considering my application.

Publicado en CazVid - 2 jun 2026
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