Experienced call center agent with a strong background in customer support, payroll, and credit card services seeking opportunities to leverage extensive service skills.
Handling customer concerns and resolving issues efficiently across multiple departments.
Experience working in high-volume call center environments with multiple departmental focuses.
Performed back office functions supporting overall customer service and operational workflows.
Supported payroll department tasks, ensuring accurate processing and employee support.
Handled customer payments and transactions, maintaining accuracy and security.