Experienced customer service and managerial professional with over 10 years in call centers and 3 years in general management and HR assistance, seeking to expand into virtual assistance roles.
Provided customer support and service in a call center environment for over a decade.
Assisted in general management tasks, supporting operational and administrative functions.
Performed HR-related duties, including assisting with personnel management and administrative tasks.
Communicated effectively in both English and Spanish in professional settings.