Jacob - Sales Consultant at Markham with 5+ years in Retail and Customer Service

Demonstrates exceptional ability to understand and meet customer needs, ensuring high satisfaction and loyalty.

Proficient in managing transactions accurately and efficiently across various payment methods.

Skilled in inventory management, merchandise organization, and stock replenishment to optimize store operations.

Excellent interpersonal and communication skills facilitating effective customer interactions and teamwork.

Assisted customers with fashion advice, fitting sizes, and styling to enhance their shopping experience.. Handled cash, card, and lay-by transactions accurately using POS systems.. Ensured merchandise was well displayed, folded, and replenished on the sales floor.. Promoted special offers and upsold products to meet daily and monthly sales targets.. Assisted with stock receiving, unpacking, and inventory control.. Handled customer queries, exchanges, and returns professionally.. Maintained store cleanliness and visual merchandising standards in line with brand image.. Worked collaboratively with the team.

Prepared and baked a variety of breads, rolls, pastries, and cakes according to company recipes and quality standards.. Ensured proper measuring, mixing, proofing, and baking processes to maintain consistent product quality.. Monitored ovens and baking equipment, adjusting temperatures and times for best results.. Maintained high standards of food safety, hygiene, and cleanliness in the bakery section.. Assisted customers with bakery product inquiries and provided excellent service.. Managed stock rotation, checked expiry dates, and reduced wastage through effective planning.. Worked as part of a team to meet daily production targets and ensure shelves were fully stocked.. Operated and maintained baking machinery and equipment safely.

Ensured prompt and efficient transportation and delivery of goods to customers along assigned routes.. Maintained accurate delivery documentation and ensured all delivery procedures were followed correctly.. Supported the efficient daily operation of the delivery vehicle and fleet, ensuring vehicles were handled responsibly and kept in good condition.. Managed stock returns and crate collections from customers, ensuring accurate reconciliation of returned items.. Promoted and sold company products to customers along delivery routes, assisting in generating additional sales.. Handled cash collections from customers, ensuring accurate recording and safe handling of all funds.. Balanced daily van sheets and delivery records, ensuring all transactions matched stock and cash collected.. Maintained strict control over the security of goods during loading, transportation, and delivery.. Ensured careful handling of products to minimize damages and reduce stock losses.. Built positive relationships with customers by providing reliable and professional delivery service.