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Jaicey
Board Director Designate
Contacto
Competencias
Experiencia demostrada en Executive & Personal Assistance.
Experiencia demostrada en Office & Operations Management.
Experiencia demostrada en Board & Governance Support.
Experiencia demostrada en Payroll & Budgeting.
Experiencia demostrada en Financial Reporting & Reconciliation.
Educación
Resumen
Board Director Designate buscando nuevas oportunidades
Experiencia
Board Director Designate
Serve as Board Director Designate, contributing to strategic oversight, governance, and decision-making at board level.. Provide operational and administrative insight to support the board's strategic planning and organisational objectives.
Executive Office Administrator / Operations Manager / Personal Assistant to the Managing Director
Serve as Personal Assistant to the Managing Director, managing diary, correspondence, confidential documentation, and executive-level priorities with discretion and precision.. Provide comprehensive executive office administration, acting as the central point of contact between the Managing Director, department heads, and external stakeholders.. Direct the day-to-day operations of five departments as Operations Manager, coordinating workflows, setting priorities, and ensuring performance targets are consistently met.. Process monthly payroll for staff, ensuring accurate and timely payments in line with company policy and statutory requirements.. Process supplier and company payments, maintaining accurate financial records, cash control, and audit-ready documentation.. Prepare and manage the monthly company budget, tracking expenditure against targets, flagging variances, and advising management on corrective action.. Compile monthly operational and financial reports for review by senior management and directors, translating data into actionable insight.. Manage end-to-end ticketing and reservations for safari and travel bookings, liaising directly with clients and suppliers to ensure seamless service delivery.. Oversee core finance functions including invoicing, expense tracking, and reconciliation of accounts.. Develop and implement sales and marketing initiatives that grow the client base and boost bookings.. Act as the central point of coordination between departments, resolving operational issues and driving continuous improvement in efficiency.. Lead recruitment and onboarding, conducting interviews and building capable, well-integrated teams.
Receptionist
Greet guests on arrival and manage check-in/check-out procedures, ensuring accurate record-keeping and a polished first impression of the estate.. Handle phone and email enquiries regarding availability, services, and amenities, delivering prompt and professional responses.. Manage bookings via the lodge's reservation system, including confirmations, updates, and cancellations.. Perform administrative duties including filing, data entry, payment processing, and report preparation.. Coordinate with housekeeping and maintenance teams to ensure guest needs are consistently met and service standards upheld.
Lounge Host / Frontline Operations
Hosted elite passengers accessing the business lounge, ensuring a consistently high standard of customer service.. Maintained a clean, orderly frontline area and ensured efficient day-to-day operations.. Managed inventory ordering, stock procurement, and passenger flight enquiries.
Financial Administrator
Balanced and reconciled customer transactions and contracts with a high degree of accuracy.. Processed loan applications and applied effective cash control measures.. Processed contracts and receipts for new clients on the ProLoan system.. Maintained an organised filing system to support smooth branch operations.