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Event Coordinator & Customer Service Specialist with 8+ years in hospitality and aviation
Applied conflict resolution and problem-solving skills to ensure exceptional service experiences in hospitality and aviation settings.
Managed logistics, communication, and execution of events at venues and catering services to meet client expectations.
Ensured adherence to safety protocols and regulations in aviation operations and event management.
Utilized interpersonal and communication skills to liaise with clients, vendors, and team members effectively.
Supported food service, event setup, and customer engagement across catering and restaurant roles.
Dedicated professional with over 8 years of experience in event coordination, customer service, and aviation. Skilled in managing logistics, ensuring safety, and delivering exceptional guest experiences across diverse environments.
Coordinate and oversee venue operations for events, ensuring smooth execution and exceptional guest experiences, Communicate with clients, vendors, and staff to manage event logistics, Maintain high standards of service, organization, and attention to detail
Deliver safe, professional, and friendly in-flight service, Ensure compliance with FAA regulations and safety procedures, Resolve passenger concerns with professionalism and care
Provide high-quality service during catered events, Assist with event setup, breakdown, and guest interaction, Maintain professionalism in fast-paced, high-volume environments
Provided consistent, high-level customer service to diverse passengers, Managed in-flight safety, emergency procedures, and service delivery, Recognized for reliability, teamwork, and calm problem-solving
Supported catered events with food service, setup, and guest care, Ensured accuracy, presentation, and attention to detail
Delivered exceptional dining experiences in a high-volume restaurant, Built strong customer relationships through attentive service
Administered standardized tests in compliance with district guidelines, Maintained confidentiality and accurate documentation