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Jair
Customer Service Representative with 1+ years of experience in e-commerce
Contacto
Cartagena, Bolívar, Colombia
Disponible en CazVid
Competencias
Customer SupportIntermediate
Interacted with customers to address inquiries and resolve issues effectively.
Issue ResolutionIntermediate
Resolved order and account-related problems to ensure customer satisfaction.
Product KnowledgeIntermediate
Provided product information to customers to assist in purchase and support decisions.
Returns and ExchangesIntermediate
Managed return and exchange processes, ensuring adherence to policies and prompt service.
Educacion
High school diploma
Maria Reina
Completed 2017
Idiomas
SpanishNative
Resumen
Dedicated customer service professional with experience supporting Amazon customers through inquiry resolution, order management, and account support.
Logros Clave
- Handled customer inquiries, resolving issues efficiently to maintain customer satisfaction
- Processed returns and exchanges, ensuring accurate and timely service
- Provided product and account support, demonstrating product knowledge and communication skills
Experiencia
Customer service representative
Amazon
2000 October 23
Assists customers by handling inquiries, Resolves issues with orders, Processes returns and exchanges, Provides product information, Offers account support
Habilidades
Customer SupportIssue ResolutionProduct KnowledgeReturns and Exchanges
Publicado en CazVid - 3 jul 2025