Multilingual customer support specialist with experience in security operations and document management. Proven ability to handle inquiries efficiently and maintain safety standards.
Managed customer inquiries, issues, and satisfaction via multiple communication channels.
Utilized strong communication skills to ensure effective interactions with customers, colleagues, and security personnel.
Maintained accuracy in daily documentation and security monitoring to ensure compliance and safety.
Performed patrols, monitored systems, and responded to incidents to ensure premises’ security.
Customer Service Representative
Provide professional and efficient support to customers by addressing inquiries, resolving issues, and ensuring a positive experience through effective communication., Handled calls, emails, and chats with empathy and attention to detail, maintaining a high level of customer satisfaction., Utilized...
Private Security Guard
Maintained the safety and security of premises and assets through regular patrols, surveillance, and incident response., Monitored security systems and reported any irregularities or safety hazards by demonstrating strong attention to detail, situational awareness, and professionalism in handling...
High School Diploma
Student
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