Dedicated professional with over five years managing guest services, reservations, and operational planning across hospitality and travel sectors. Skilled at enhancing customer experience and streamlining daily operations.
Experience in managing guest check-ins, inquiries, and customer service in hospitality settings.
Skilled in organizing reservations, transport schedules, and managing daily operations efficiently.
Hands-on experience in updating reservation systems, check-in procedures, and boarding assistance.
Proficient in managing and updating operational data in Excel sheets for daily business functions.
Swissport
Welcomed guests and managed check-ins., Helped passengers with check-in and boarding.
Margaritaville
Answered calls and organized reservations.
Amstar DMC
Organized transport services and assigned drivers., Updated Excel sheets and managed daily operations.
High school diploma
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Handled call inquiries, reservation bookings, and organized transport logistics efficiently.
