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Jason
Customer Service rep
Video currículum
Customer Service rep
I would be best for the CSR position due to the fact that I have years in CSR field and I am a very nice calm and cool person, do not get upset easily and know how to treat all customers.
Contacto
Panama City, Panamá, Panama
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Provided high-quality support to customers, resolving inquiries and maintaining customer satisfaction.
Communication SkillsAdvanced
Effectively communicated with customers, ensuring clear and empathetic interactions.
Call Center OperationsAdvanced
Managed various call center functions including QA, sales, and retention initiatives.
Customer RetentionIntermediate
Participated in retention strategies to maintain customer loyalty and reduce churn.
Resumen
Experienced customer service agent with over 12 years in call center environments, specializing in client interaction, quality assurance, sales, and retention.
Logros Clave
- Accumulated around 12 years of experience in call center roles including customer service, QA, sales, and retention.
- Developed strong interpersonal skills, maintaining composure and professionalism in customer interactions.
- Possess extensive knowledge of customer service operations and client management.
Habilidades
Customer ServiceCommunication SkillsCall Center OperationsCustomer Retention
Publicado en CazVid - 3 jul 2025