Dedicated administrator with extensive experience in managing financial activities, team oversight, customer relations, and technical skills including social media and Cisco certification. Proven ability to lead teams, improve operational processes, and deliver results in dynamic environments.
Prepared monthly budgets and financial reports, supporting management decision-making.
Supervised a team of ten staff members, conducted interviews, and managed performance evaluations.
Addressed customer complaints effectively, ensuring client satisfaction and fostering good relationships.
Proficient in Microsoft Office Suite, graphic design tools, mobile technology, and Cisco CCNA certifications.
Grúas Heredianas
Managed accounting needs, and prepared monthly budgets, and reports for the management., Responsible for transportation logistics and personnel management., Addressed customer complaints and problem resolution., Managed social media and direct customer contact., Involved in job interviews,...
High School
Computer Systems Engineer
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Managed social media channels and direct customer contacts to promote engagement.
