Results-oriented customer service and sales professional experienced in finance, retail, and real estate sectors, skilled in lead generation, client engagement, and account management.
Utilized cold calling techniques to generate leads and schedule appointments across multiple roles.
Provided assistance and resolved client inquiries in banking, retail, and virtual assistant positions.
Engaged potential clients via phone and chat to convert inquiries into sales and appointments.
Proficiently used CRM tools like Salesforce, Follow Up Boss, and GoHighLevel to manage leads and track interactions.
Gateway Mortgage
Cold calling to set appointments between potential refinancing clients and refinancing company for a temporary refinancing campaign
Atento Guatemala
Interstate Batteries
BBVA Bank
Gamestop
The Brow Effect
Cold called to set appointments with potential clients., Closed sales over the phone or over video call., Provided customer service to new and existing clients., Answered questions for potential clients., Managed email marketing sales funnels.
Bachelor In Science and Literature
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Austin Homes / Pixel Marketing
Reached out to inbound website leads to ask what type of home they were looking for., Provided leads with listings based on their home requests and needs., Cold called list of real estate agencies to set appointment between them and our marketing team.
