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J

Javier

Welcome to CazVid!

Contacto

Heredia,Heredia Province,Costa Rica
Disponible en CazVid
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Competencias

Microsoft OfficeIntermediate

Demonstrated experience with Microsoft Office.

SalesforceIntermediate

Demonstrated experience with Salesforce.

Data Entry SoftwareIntermediate

Demonstrated experience with Data Entry Software.

Compliance TrackingIntermediate

Demonstrated experience with Compliance Tracking.

Process DocumentationIntermediate

Demonstrated experience with Process Documentation.

Educacion

Bachelor's Degree
Universidad Latina de Costa Rica
Completed 2026
Bachelor's degree
Liceo de Santa Bárbara de Heredia
Completed 2011

Idiomas

enNative

Experiencia

Dental Setup 3-D Designer

ALIGN TECHNOLOGY
01/2020 - 10/2020

Created and managed complex 3D dental treatment plans using proprietary software, ensuring accuracy, compliance, and adherence to professional protocols., Independently processed and validated cases, demonstrating analytical rigor and attention to detail before stakeholder approval., Collaborated with cross-functional teams to uphold quality standards and drive continuous process improvements in a high-volume production environment.

HR Operations - Seasonal

AMAZON SUPPORT SERVICES
10/2020 - 06/2021

Delivered end-to-end support for Amazon employees’ HR needs, managing high-volume requests and ensuring policy compliance across multiple programs (leave management, benefits, career development)., Acted as a key liaison between employees and internal departments, driving timely and accurate resolution of issues in a fast-paced corporate environment., Partnered with cross-functional stakeholders to streamline processes, demonstrating project coordination and process optimization skills aligned with Amazon’s operational standards.

Exports & Imports Data Specialist

DHL COSTA RICA
06/2021 - 08/2022

Oversaw and maintained high-volume export and import data for international shipments, ensuring regulatory compliance and data integrity across multiple stakeholders., Partnered with cross-functional teams to proactively resolve discrepancies and optimize workflows, improving accuracy and turnaround time for vendor-related documentation., Monitored and updated internal systems to reflect changes in customs regulations, demonstrating analytical attention to detail and process improvement.

Business Retention Associate

SUPPORT SERVICES GROUP
09/2023 - 11/2024

Executed consultative strategies to retain and grow client relationships, addressing complex issues with a solutions-driven, customer-centric approach., Delivered tailored recommendations and insights to optimize customer outcomes, strengthening product adoption and reliability., Partnered with cross-functional teams to achieve retention targets and drive data-informed decision-making, ensuring high satisfaction and loyalty metrics.

Habilidades

Microsoft OfficeSalesforceData Entry SoftwareCompliance TrackingProcess Documentation
Publicado en CazVid - 17 may 2026
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