Dedicated customer support specialist experienced in English and Spanish, with strengths in multimedia, technology, and professional communication. Proven ability to adapt quickly to new software and improve service quality across diverse environments.
Delivered support to English-speaking clients, ensuring satisfaction and issue resolution.
Provided customer service effectively in both Spanish and English, facilitating clear communication.
Quickly learned and applied new software tools to optimize work processes.
Used multimedia skills to enhance digital content and communication.
Alorica
[24]7.ai
Conduent
Secundaria / Bachiller en CCLL con orientación en administración
7o Semestre - Ingeniería Civil
Maintained high standards of professionalism and ethics in all work activities.