Experienced call center agent skilled in providing information on educational programs and engaging with students and parents.
Provided information and support to students and parents in a call center environment.
Explained programs and answered inquiries clearly to diverse audiences.
Managed inbound calls efficiently, ensuring effective resolution and accurate information delivery.
Acted as an external representative promoting Programa JUNAEB for students and parents.
In-Touchnov
External agent for the JUNAEB campaign., Provided information to students and parents about scholarships, the National Student Card (TNE), and programs., Inbound contact center.
Degree in Early Childhood Education
Bilingual Translation and Interpreting
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