Professional profile
Demonstrated experience with Patient Intake & Registration.
Demonstrated experience with Appointment Scheduling.
Demonstrated experience with Phlebotomy & Venipuncture.
Demonstrated experience with Specimen Collection & Processing.
Demonstrated experience with Vital Signs Assessment.
Melvindale Family Urgent Care
Provide compassionate patient care by assisting with patient intake, rooming, and preparation for provider evaluation.. Perform phlebotomy, venipuncture, and specimen collection while following safety and infection-control procedures.. Obtain and accurately document vital signs, medical histories, medications, and chief complaints.. Perform EKG testing and assist providers with diagnostic procedures and minor clinical treatments.. Prepare examination rooms, maintain medical supplies, and ensure equipment is clean and ready for patient care.. Manage front-desk operations including patient registration, appointment scheduling, check-in/check-out, and copay collection.. Verify insurance information, eligibility, and authorizations to support accurate billing processes.. Maintain accurate electronic health records (EHR) documentation while ensuring patient privacy and HIPAA compliance.. Communicate professionally with patients, providers, and healthcare staff to ensure efficient workflow and positive patient experiences.. Support high-volume urgent care operations while maintaining attention to detail and quality patient care.
Melvindale Family Urgent Care
Assisted multiple healthcare providers in delivering efficient and patient-centered care.. Managed patient flow by preparing exam rooms and escorting patients throughout their visits.. Collected laboratory specimens and prepared samples for processing.. Assisted with clinical procedures and ensured patients received comfort and support during care.. Maintained cleanliness, organization, and readiness of clinical areas and medical equipment.
HIGHSCHOOL DIPLOMA
CMA (certified medical assistant)