Jazmin - Spanish Interpreters

Demonstrated experience with Immigration & medical interpretation.

Demonstrated experience with Client advocacy & cultural mediation.

Demonstrated experience with Conflict resolution & crisis intervention.

Demonstrated experience with Confidentiality & HIPAA compliance.

Demonstrated experience with Community resource navigation (housing, WIC, SNAP, Medicaid).

Provided interpretation during immigration interviews, including USCIS and legal consultations.. Ensured accurate and culturally appropriate communication between officers, attorneys, and Spanish-speaking clients.. Maintained confidentiality and neutrality while interpreting sensitive personal information.. Supported clients in understanding procedural steps and required documentation.

Assisted immigrant and refugee families with Medicaid, WIC, and SNAP applications, lease renewals, and housing stabilization.. Provided cultural orientation and referred clients to legal, medical, and social services.. Mediated conflicts between tenants and landlords, ensuring clear communication and understanding.. Coordinated resource distribution with agencies such as Work Ready and Salvation Army.. Supported DMV registration and prepared city compliance reports.

Delivered accurate and timely medical interpretations between healthcare staff and Spanish-speaking patients.. Translated medical reports, treatment plans, and patient instructions.. Supported Quality Assessment and Performance Improvement (QAPI) initiatives.. Ensured compliance with HIPAA and interpreter ethics standards.

Conducted in-person and virtual interpretations in hospitals, clinics, and home healthcare settings.. Mentored newly hired interpreters and modeled professional communication practices.. Assisted patients with appointment follow-ups and post-visit communication.

Guided clients through Medicaid and Health Exchange eligibility applications.. Trained and supervised agents on new healthcare regulations and procedures.. Ensured compliance with HIPAA and business ethics standards.

Provided claim payment and benefit information to members and providers.. Resolved complex inquiries by coordinating with Provider Relations, Pharmacy, and Appeals departments.