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Jean
Remote support
Contacto
Competencias
Used extensively in front-end development and dynamic UI enhancements.
Applied for back-end scripting and automation tasks.
Developed responsive user interfaces within the React framework.
Deployed and managed applications on AWS infrastructure.
Collaborated within teams using Git for version management.
Educación
Resumen
Experienced software developer with a broad skill set in full-stack development, cloud deployment, and team collaboration.
Logros Clave
- Led the development of a customer portal improving user engagement
- Contributed to multiple release cycles with focus on code quality and testing
- Expanded skillset to include backend, frontend, and cloud deployment practices
Experiencia
Remote support
Provided technical support for home internet, TV, and landline services., Diagnosed and resolved connectivity and equipment issues remotely., Assisted customers with troubleshooting and service configuration., Guided clients through setting up internet, television, and phone lines., Delivered clear, step-by-step technical assistance by phone and online.
Dispatch
tech support
Assisted customers with QuickBooks installation and setup., Troubleshot software errors and system issues remotely., Guided clients through account configuration and updates., Provided step-by-step support for billing and transaction problems., Helped users understand QuickBooks features and tools effectively.