Jeanne

Demonstrated experience with Office & Operations Management.

Demonstrated experience with Client Relationship & Service Management.

Demonstrated experience with Property & Real Estate Services.

Demonstrated experience with Financial Administration & Reporting.

Demonstrated experience with Procurement & Contract Management.

Manage all aspects of a multi-service business encompassing real estate, event management, community development, and corporate consultancy — overseeing daily operations, client services, and business strategy.. Lead client-facing real estate services including property listings, client acquisition, property inspections, tenancy management, and end-to-end marketing across digital platforms.. Built and manage an online property marketing community of over 1,000 active members, driving lead generation and client engagement through social media and digital channels.. Maintain client accounts, raise and process invoices, manage company books, and prepare financial and compliance reports for management and IRC requirements.. Supervise and coordinate staff and contractors across event, property, and community programme activities, ensuring quality service delivery and client satisfaction.. Plan and deliver large-scale events including the Marianville Diamond Jubilee (2000+ participants, May 2026) and national electoral awareness programmes in partnership with PNGEC and IFES.

Managed office coordination and served as central information hub between the ZND team and Finance, HR, ICT, C&P, and Compliance departments, ensuring seamless operational flow.. Administered all team procurement activities — MRF logging, WBS coding, purchase order monitoring — and maintained project document management, risk registers, and asset and stock inventories.. Coordinated all team travel logistics and organised compliance training, maintaining audit-ready registers at all times.. Prepared weekly and monthly reports and ensured accurate, timely information transfer to all internal and external stakeholders.

Led all site administrative operations for a major mining project — onboarding, inductions, permits & tickets and personnel documentation for contractors, staff, and sub-contractor teams.. Managed project financials in SAP: raising purchase requisitions, service entry sheets, and reservations; verifying invoices against purchase orders; and preparing month-end financial journals.. Coordinated FIFO personnel travel, accommodation, and training logistics; submitted weekly reports and maintained PR/PO monitoring sheets.

Stepped up to manage full office operations — fleet, reception, petty cash, staff leave records, event catering, supplier contracts, and office access systems.. Supervised reception and administrative staff; ensured all day-to-day operations ran smoothly in line with programme guidelines.

Coordinated all staff travel, accommodation, and vehicle logistics; redesigned travel procedures that were adopted program-wide, reducing errors and improving efficiency.. Managed office supply inventory, maintained electronic and hard-copy filing systems, processed invoices, and administered travel per diems for programme staff.

Provided high-level executive PA and client liaison support across a major international programme involving stakeholders from multiple Pacific economies.. Managed Director's diary, coordinated meetings and events, maintained asset registers, processed payments, and served as primary point of contact for the Venues Team.. Liaised with PAs, EAs, and liaison officers across APEC sections to ensure smooth information flow and delivery of all Venues operational requirements.

Developed and executed strategic property marketing plans for clients; conducted property inspections and managed the full client relationship lifecycle.. Created the company's online property platform, growing it to 1,000+ members; managed all social media, client communications, and digital marketing.. Maintained company accounts, managed invoicing and supplier payments, and prepared IRC compliance reports.

Coordinated site travel, charter and helicopter flights for ExxonMobil staff and contractors; performed check-in, ramp, and traffic duties in compliance with ExxonMobil safety and operational procedures.

Delivered corporate account management, international and domestic travel advisory, ticketing, and customer service across multiple Air Niugini offices.. Led a team of three junior staff in a supervisory relief capacity; recommendations led to one junior staff member's promotion, saving the company recruitment costs.. Managed special passenger handling — medevacs, unaccompanied minors, prisoner escorts — and completed ramp, airline security, and supervisory training.

Provided senior PA and administrative support — diary management, expense books, invoice processing, sales reporting, and monthly management reporting.