Experienced customer service and technical support representative with a proven ability to handle diverse customer needs via email and phone. Skilled in problem-solving, maintaining professionalism, and providing timely solutions across multiple industries within the call center domain.
Delivered excellent customer service through effective communication, problem-solving, and maintaining professionalism under pressure.
Provided technical assistance via email and phone, resolving issues across different lines of business.
Utilized clear and professional communication to effectively resolve customer inquiries and support tickets.
Adapted to different roles within call centers, managing varied customer needs and technical issues.
STARTEK
Worked as a Customer service representative and as a technical support in two different Lobs, Worked to ensure a positive technical support, Emails and Phone
ALORICA
Working as a Customer service representative for United Health Care, Emails and phones, tickets
Bachillerato en Ciencias y Humanidades
Descubre otros profesionales con experiencia similar
