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Jefferson
Data Analyst with 5 years of expertise in financial services
Contacto
Competencias
Applied statistical methods to interpret complex datasets and support strategic decision-making.
Created dashboards and reports to visualize key metrics for stakeholders across departments.
Designed and optimized queries to extract and manage large datasets from relational databases.
Built models for scenario analysis and financial forecasting to guide investment decisions.
Educacion
Resumen
Dedicated data analyst with 5 years of experience in transforming complex data into actionable insights, enhancing reporting efficiency, and supporting strategic initiatives within financial services. Skilled in SQL, Excel, and data visualization tools.
Logros Clave
- Streamlined data reporting processes, reducing turnaround time by 30%.
- Developed predictive models that improved sales forecasting accuracy.
- Led training sessions for team on advanced Excel and data visualization tools.
Experiencia
Customer Service Agent – Payments, Collections, and Payroll
Managed payroll and collections processes with accuracy, Delivered effective customer support and payment solutions
Technical Support & Repair Specialist – Xbox & Microsoft Campaign
Provided technical troubleshooting and repair assistance, Ensured customer satisfaction through efficient problem resolution