Jenifer - Customer Service Representative with bilingual support and digital skills

Delivered high-quality, empathetic customer service in English and Spanish, handling inquiries and complaints.

Used CRM systems and digital platforms for case management, ensuring efficient support operations.

Provided clear, friendly communication to customers, colleagues, and delivery personnel across various channels.

Participated in ad management and website development activities to support marketing initiatives.

I provided support in English to customers and delivery drivers in a clear, friendly, and professional manner., I handled and resolved inquiries and situations with empathy and a solution-oriented approach., I collaborated with the team to ensure consistent, high-quality service., I managed digital...