jennifer - Executive Administrative Assistant to the President

Demonstrated experience with Executive & Administrative Support.

Demonstrated experience with Scheduling & Calendar Management.

Demonstrated experience with Document Organization.

Demonstrated experience with Confidential Information.

Demonstrated experience with Client & Vendor Communication.

Provide comprehensive administrative and executive support to the President, managing day-to-day business and personal matters.. Manage schedules, appointments, communications, and competing priorities while ensuring deadlines and commitments are met.. Handle confidential business and personal information with discretion and professionalism.. Coordinate appointments, meetings, vendors, services, and other daily activities.. Communicate with clients, business contacts, vendors, and other professionals on behalf of the President.. Research and resolve day-to-day issues independently and use sound judgment when handling sensitive matters.. Organize documents, information, and records to ensure efficient access and follow-through.

Operate an independent mobile notary business, managing client scheduling, communications, appointments, records, and daily operations.. Handle sensitive personal and legal documents with accuracy, confidentiality, and attention to detail.. Coordinate appointments independently and communicate documentation requirements clearly to clients.. Manage multiple appointments and time-sensitive client requests while maintaining professional service.

Represented residential buyers throughout the real estate process, providing professional client communication, guidance, and follow-through.. Worked with real estate contracts, forms, property information, and client documentation.. Coordinated appointments, property showings, inspections, and communication with clients and other real estate professionals.. Maintained accurate client information and managed multiple active client needs and deadlines.. Provided responsive customer service and organized follow-up throughout the home-buying process.

Managed a customer database using CRM software and maintained consistent follow-up throughout the customer experience.. Coordinated communication with customers from purchase through delivery to help ensure a smooth and organized process.. Maintained accurate customer information and tracked ongoing needs and follow-up activities.. Worked closely with management regarding processes, inventory, customer service, and operational goals.. Served as a team leader and mentor, conducting daily meetings and supporting consistent processes.

Managed relationships with clients, business partners, and industry professionals.. Coordinated meetings, presentations, communications, and business activities across multiple organizations.. Maintained ongoing client communication and managed multiple priorities while meeting deadlines.. Developed relationships through industry associations and business organizations.

Supported the growth of a property-services company with 14 licensed divisions.. Coordinated meetings, presentations, communications, and marketing activities.. Developed relationships with clients and industry professionals while supporting company operations and growth.

Served as the primary contact for customers, property managers, owners, and executives.. Created, dispatched, tracked, and closed work orders in a timely manner.. Conducted daily property/account inspections to ensure quality standards were maintained.. Coordinated employees and resources to resolve property-related issues efficiently.. Communicated regularly with customers and managers to confirm completion and satisfaction.

Supervised approximately 30 associates across housekeeping, security, and maintenance operations.. Worked directly with senior management to establish and maintain property standards.. Coordinated daily property operations, staffing, maintenance needs, and operational priorities.. Maintained organization and quality standards across the property while managing multiple departments.. Communicated with management regarding operational needs and property conditions.

Established standardized procedures for cleaning, organization, scheduling, payroll, employee training, and multi-location operations.