Experienced digital marketing specialist with expertise in content creation, social media management, and campaign execution.
Designed and executed content plans aligned with marketing goals.
Managed social media accounts to increase followers and engagement.
Developed and launched online advertising campaigns.
Monitored campaign performance metrics and prepared reports.
Gelarti
Conducted daily inventory counts with precision, ensuring product availability and optimizing stock management., Performed bank deposits and managed cash register reconciliation, maintaining financial integrity and accuracy of records., Provided exceptional customer service, enhancing the customer experience and fostering consumer loyalty., Collaborated with the team to implement improvements in sales and service processes, contributing to increased operational efficiency.
La Michoacana
Performed daily cash register reconciliation, ensuring accuracy in balancing and cash handling., Provided customer service, addressing inquiries and delivering friendly and efficient service., Assisted with general store tasks, maintaining order and contributing to a productive work environment., Supported inventory management and product replenishment, contributing to the smooth operation of the business.
Supermercados Xtra
Performed daily cash register reconciliation, ensuring accuracy in cash management and inventory control., Provided customer service, addressing inquiries and delivering efficient and friendly service., Managed and coordinated delivery services, ensuring timely and accurate order delivery, contributing to customer satisfaction., Recognized for my ability to handle multiple tasks in a dynamic environment while maintaining a high level of accuracy under pressure.
Profesorado en Educación Media Diversificada
Licenciatura en Humanidades con Énfasis en inglés
Técnico en inglés
Bachiller en Humanidades
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ONQ Contact Center
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English Teaching Professional practice
Developed and executed lesson plans focused on English language teaching, improving students' comprehension and language skills by 20% during the internship period., Implemented innovative teaching methods that fostered a positive and participatory learning environment., Conducted periodic assessments of student progress, providing constructive feedback and adjusting teaching strategies according to individual needs., Collaborated with the teaching team to create educational materials tailored to classroom needs, strengthening group cohesion and promoting collaborative learning.