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J

Jeraldine

Digital Marketer with 5 years of experience in content strategy and social media

Contacto

Penonomé, Coclé, Panama
Disponible en CazVid
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Competencias

Content StrategyAvanzado

Designed and executed content plans aligned with marketing goals.

Social Media ManagementAvanzado

Managed social media accounts to increase followers and engagement.

Digital CampaignsIntermedio

Developed and launched online advertising campaigns.

Analytics & ReportingIntermedio

Monitored campaign performance metrics and prepared reports.

Educacion

Profesorado en Educación Media Diversificada
Universidad de Panamá
Completed 2023
Licenciatura en Humanidades con Énfasis en inglés
Universidad de Panamá
Completed 2021
Técnico en inglés
Universidad de Panamá
Completed 2016
Bachiller en Humanidades
Colegio Ángel María Herrera
Completed 2013

Resumen

Experienced digital marketing specialist with expertise in content creation, social media management, and campaign execution.

Logros Clave

  • Led a successful marketing campaign that increased brand engagement by 40%
  • Managed a team of 4 marketing specialists to execute multi-channel campaigns
  • Developed and implemented content strategies across various digital platforms

Experiencia

HEAD CASHIER

Gelarti
01/2016 - 09/2017

Conducted daily inventory counts with precision, ensuring product availability and optimizing stock management., Performed bank deposits and managed cash register reconciliation, maintaining financial integrity and accuracy of records., Provided exceptional customer service, enhancing the customer experience and fostering consumer loyalty., Collaborated with the team to implement improvements in sales and service processes, contributing to increased operational efficiency.

CASHIER AND GENERAL ASSISTANT

La Michoacana
09/2017 - 11/2017

Performed daily cash register reconciliation, ensuring accuracy in balancing and cash handling., Provided customer service, addressing inquiries and delivering friendly and efficient service., Assisted with general store tasks, maintaining order and contributing to a productive work environment., Supported inventory management and product replenishment, contributing to the smooth operation of the business.

CASHIER AND DELIVERY SERVICE

Supermercados Xtra
08/2020 - 04/2021

Performed daily cash register reconciliation, ensuring accuracy in cash management and inventory control., Provided customer service, addressing inquiries and delivering efficient and friendly service., Managed and coordinated delivery services, ensuring timely and accurate order delivery, contributing to customer satisfaction., Recognized for my ability to handle multiple tasks in a dynamic environment while maintaining a high level of accuracy under pressure.

BPO DATA ENTRY- RADIOLOGY SERVICES BILLING OFFICE

ONQ Contact Center
06/2021 - 10/2022

Data Entry and Verification: Accurate input of data related to radiology services in specific systems, ensuring information is correct and complete., Payment Processing: Handling financial transactions, ensuring that charges for radiology services are processed timely and accurately., Customer Communication: Contacting patients or insurance companies to clarify billing inquiries, explain charges, and resolve disputes or discrepancies., Claims Management: Processing claims related to radiology services, ensuring compliance with necessary requirements for reimbursement or payment., Regulatory Compliance: Ensuring that all billing and collection procedures comply with industry regulations, such as HIPAA in the case of the United States.

English Teaching Professional practice
10/2023 - 11/2023

Developed and executed lesson plans focused on English language teaching, improving students' comprehension and language skills by 20% during the internship period., Implemented innovative teaching methods that fostered a positive and participatory learning environment., Conducted periodic assessments of student progress, providing constructive feedback and adjusting teaching strategies according to individual needs., Collaborated with the teaching team to create educational materials tailored to classroom needs, strengthening group cohesion and promoting collaborative learning.

Habilidades

Content StrategySocial Media ManagementDigital CampaignsAnalytics & Reporting
Publicado en CazVid - 17 may 2026
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