Jeremy - Software Developer with 5 years of experience in Web Applications

Barranquilla, Atlántico, Colombiaen

Led development of multiple web applications improving user engagement

Enhanced backend systems, improving response times and reliability

Publicado en CazVid

Resumen

Dedicated developer specializing in building scalable web applications with a focus on frontend and backend integration.

Logros Clave

Collaborated with cross-functional teams to deliver projects on time

Habilidades

JavaScriptAdvanced

Utilized JavaScript extensively for frontend and backend development projects.

React.jsAdvanced

Built responsive UI components for multiple client projects using React.js.

Node.jsIntermediate

Developed server-side applications and APIs with Node.js.

SQL DatabasesIntermediate

Designed and managed relational databases for various applications.

Experiencia

Customer support representative

Quantica BPO

Jul 2017 - Jul 2020

Proficiently managed customer inquiries in multiple languages, enhancing customer satisfaction and loyalty., Provided comprehensive assistance to customers for technical issue resolution, including product setup and service optimization., Diligently documented all customer interactions in the management system to maintain accurate and current records.

Customer support agent

CenterSource BPO

Aug 2021 - Aug 2025

Managed customer support operations for an online casino, ensuring prompt and effective assistance through chat and email channels., Provided clear and concise explanations of game win calculation algorithms to enhance user understanding and satisfaction., Troubleshot and resolved technical issues impacting game functionality, contributing to a smooth gaming experience for users., Upholding high standards of communication and service quality to foster a positive and engaging user experience.