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Jeremy

Customer Service Agent

Video currículum

Customer Service
I've worked for 2 different call centers, my first experience was as a back-office collection agent at Connect International and my second experience was as a customer service representative at Ibex Nicaragua. 2 Years and 4 months is my total background.

Contacto

Managua, Managua Department, Nicaragua
Abierto a remoto
Disponible en CazVid
Contactar vía CazVid

Competencias

Advanced Microsoft Office

Demonstrated experience with Advanced Microsoft Office.

Advanced Excel

Demonstrated experience with Advanced Excel.

Google Sheets (Advanced)

Demonstrated experience with Google Sheets (Advanced).

CRM Management

Demonstrated experience with CRM Management.

Data Management & Entry

Demonstrated experience with Data Management & Entry.

Educación

Professor of Secondary Education in Physics (PSE)
Autonomous University of Nicaragua (UNAN-Managua)
2015 - 2021
Bachelor of Science in Education, Physics
Chiquilistagua Public School
2010 - 2014

Idiomas

EnglishNative
SpanishNative

Resumen

Professional profile

Experiencia

Customer Service Agent

Ibex Nicaragua

Campaign: Lyft Bikes and Scooters (Phone, Chat, Email)

Habilidades

Advanced Microsoft OfficeAdvanced ExcelGoogle Sheets (Advanced)CRM ManagementData Management & Entry

Transcripción del Video

Customer Service

Hi, my name is Jeremy. I have two different experience in the BPLs or call center where I initially worked for Connecticut International for four months and then I move on to I'm Biggs and Grouw for which I played the role as a customer service representative for two years. So it's a total of two years and four months working in BPLs.

Publicado en CazVid - 29 sept 2026
Ver más Servicio al Cliente en ManaguaIn English
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  5. /Jeremy
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