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Jerry
Call center agent with extensive inbound/outbound call handling experience
Video resume
Call centre agent
Work ExperiencennnnCall Center RepresentativennnManaging large amounts of inbound and outbound calls in a timely manner.nnDetermines requirements by working with customers.nnIdentifying customers’ needs, clarify information, research every issue and providing solutions.nnMaintains call center database by entering information.nn
Contacto
Nakuru, Nakuru, Kenya
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Delivered attentive and effective support to customers, ensuring their needs were met.
Communication SkillsAdvanced
Demonstrated active listening and clear verbal communication in a call center environment.
Data Entry & ManagementIntermediate
Maintained call center database by accurately entering and updating customer information.
Problem SolvingIntermediate
Researched issues and provided solutions based on customer requirements.
Resumen
Experienced call center representative skilled in managing high call volumes, customer needs assessment, and data management. Dedicated to providing excellent support and effective communication.
Logros Clave
- Managed large volumes of inbound and outbound calls efficiently
- Identified customer needs and provided appropriate solutions
- Maintained and updated call center database accurately
Habilidades
Customer ServiceCommunication SkillsData Entry & ManagementProblem Solving
Publicado en CazVid - 17 may 2026