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Jessica
Customer Support Specialist with diverse experience in science and data management
Contacto
Competencias
Handled customer inquiries and supported clients for a financial services company.
Participated in science promotion activities, workshops, and educational outreach.
Compiled, analyzed environmental data, and managed project information.
Worked effectively within teams in customer support and research settings.
Communicated complex scientific and technical information clearly to diverse audiences.
Educación
Idiomas
Resumen
Experienced in customer service, scientific education, and environmental data management, with a focus on effective communication and teamwork.
Logros Clave
- Supported a financial company through customer service at Concentrix.
- Facilitated scientific workshops and promoted science interest among children.
- Managed environmental data analysis and contributed to project presentation at UMDI-Sisál.
Experiencia
Costumer support
Support for a financial company with coverage in the United States of America, Generate dialogue and knowledge mediation on science, life and technology topics at the Museum, Work with methodologies for the identification of volatile contaminants in coastal sediments, Evaluate scientific projects at the primary level and to promote interest in scientific work among children, Handling of sensitive data and private information, Results based on specific metrics, Work under pressure and with limited schedules, Democratization of specialized science, culture and technology topics for the general public, Facilitation of workshops for the general public as a tool for learning.
Laboratory Assistant
Data compilation and analysis, Management and design of a project of environmental interest, Presentation of the importance and impact of the project, Follow pre-established rubrics and parameters, Exercise constructive criticism and invite dialogue.