Jesua - Customer Service y Ventas con experiencia en soporte y gestión de cuentas

Proveer soporte técnico y ventas a clientes en telecomunicaciones, seguros y farmacia, garantizando satisfacción y fidelización.

Manejo y actualización de documentos relacionados con cargas, seguros y cuentas de clientes, asegurando precisión y cumplimiento.

Realización de llamadas en frío y promoción de productos, logrando ampliar la cartera de clientes y cumplir con objetivos de venta.

Organización y seguimiento de cargas, scheduling de transporte y gestión de entregas con atención al detalle y puntualidad.

Assisted with Acquiring data from customers to connect them with a licensed agent so that they could have their insurance up to date or enroll into it., Assisted with cold calling customers to promote and sell them insurance policies that they could apply and be covered.

Assisted customers with their mobile lines providing troubleshooting of their devices or reporting technical issues they may have encountered with their devices or network., Assisted with sales for new phone lines customers requested or needed or even selling new devices customers were interested...

Managed Customers accounts in regard to their medications and as well programs they were enrolled., Helped Customers with placing their shop orders, as well as their medication orders., Assisted on the OTC department (over the counter department) helping customers covered by insurance, acquire...

Managed documents required by the brokers for connecting loads with carriers., Maintained all information up to date on the system and maintained all carrier information in order., Updated payment method for the carriers and Aswell revised all insurance policies and established if they were...