Jesus - B2C Manager with Customer Service & Omnichannel Expertise
Buenos Aires, Buenos Aires C.F., Argentinaen
Supervised customer service operations, enhancing response times and satisfaction scores.
Developed and executed marketing strategies across social media and paid channels.
Publicado en CazVidVideo entrevista disponible
Resumen
Experienced B2C manager specializing in customer service, marketing, and team leadership within retail, focusing on improving customer satisfaction and operational efficiency.
Video Resume
Logros Clave
- Led training and management of the B2C omnichannel team to improve performance.
Habilidades
Customer Service ManagementAdvanced
Oversaw customer service functions ensuring improved response times and satisfaction metrics.
Marketing StrategyIntermediate
Implemented marketing campaigns on social media and paid advertising channels.
Team Leadership & TrainingAdvanced
Managed and trained the B2C omnichannel team to enhance performance and service quality.
Omnichannel Customer ExperienceAdvanced
Supervised and improved the integrated customer experience across multiple channels.