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Jesús

Customer Service Specialist with Bilingual Skills and Technical Support Experience

Video resume

Jesus Barrios
About me

Contacto

Barranquilla, Atlántico, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Handled customer interactions in bilingual environments, addressing inquiries and technical issues.

Technical SupportIntermediate

Provided technical assistance related to customer service processes for multiple companies.

Bilingual CommunicationAdvanced

Conducted customer service in bilingual (likely Spanish and English) contexts, facilitating effective communication.

Responsibility & ResilienceExpert

Demonstrated responsibility and resilience in high-volume customer service roles, maintaining effectiveness under pressure.

Process ManagementIntermediate

Managed technical and customer service processes across various companies, improving workflow efficiency.

Educacion

Academic Bachelor's Degree
Biffi La Salle
Completed 2020
English certificate
Centro cultural Colombo
2023

Idiomas

SpanishNative
EnglishC1

Resumen

Dedicated bilingual customer service representative experienced in technical support and process management across multiple industries, committed to delivering effective and resilient service.

Logros Clave

  • Provided bilingual customer service and technical support across multiple companies, ensuring effective communication with diverse clients.
  • Managed customer inquiries and technical processes, contributing to smooth operational workflows.
  • Developed resilience and responsibility in high-volume customer service roles, enhancing client satisfaction.

Experiencia

Customer service representative

Quantica BPO
2023 - 2023

Bilingual agent, responsible for customer service and technical processes.

Customer service representative

Foundever
2024 - 2024

Bilingual agent, responsible for customer service and technical processes.

Customer service representative

Movate
2024-2025 - 2025

Bilingual agent, responsible for customer service and technical processes.

Logistics Coordinator

Lean Solutions Group
2025 - 2025

Bilingual agent, responsible for customer service and technical processes.

Habilidades

Customer ServiceTechnical SupportBilingual CommunicationResponsibility & ResilienceProcess Management
Publicado en CazVid - 17 may 2026
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