Data analyst with over 3 years of experience specializing in data interpretation and visualization within finance and healthcare sectors.
Proficient in analyzing complex datasets to extract actionable insights.
Experienced in writing queries to manipulate and retrieve data efficiently.
Skilled in creating dashboards and visual reports using tools like Tableau.
Expertise in Excel for data manipulation, pivot tables, and complex formulas.
Eco Telecom
Ensure cleanliness of Total Play network, Retrieve equipment from previous customers, Onboard new customers and manage equipment, Schedule home visits for technician support
G-Power
Handle inbound calls for electric bill inquiries, Process payments and set up auto-payments for customers, Initiate reconnections for customers, Establish payment plans, Document call details
Kb Tel Telecomunications
Migrate clients from copper cables to fiber optic, Run fiber optic cables underground, Book home visit for new customer
Hispanic Teleservices De Guadalajara
Book car rentals, Upgrade car rentals, Extend car rental, Book early car return
High School Diploma
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