Jhan - Customer Support & Logistics Advisor with 5+ years in Client Relations and Operations
Resumen
Dedicated bilingual advisor with extensive experience in customer support, content moderation, and logistics management. Skilled in streamlining operations, ensuring compliance, and delivering excellent service in fast-paced environments.
Logros Clave
- Coordinated logistics operations, streamlining supply chain processes, and managing inventories.
Habilidades
Delivered technical and customer service in English and Spanish, resolving issues and scheduling appointments.
Ensured compliance with community guidelines by managing and resolving flagged content.
Coordinated supply chain activities, managed shipping, inventory, and logistics data.
Effectively liaised with clients, suppliers, and partners to optimize workflows and resolve issues.
Idiomas
Experiencia
Bilingual Advisor
Omega
Provided technical and customer support in both English and Spanish., Identified and solved issues, ensuring excellent customer experience., Maintained a high level of professionalism and efficiency in interactions scheduling appointment for our patients.
Bilingual Content Moderator
Teleperformance
Moderated content in both English and Spanish., Ensured compliance with company policies and community guidelines., Managed and resolved flagged content efficiently.
Logistics Advisor
Lean Staffing Solutions
Coordinated logistics operations and streamlined supply chain processes., Communicated effectively with clients, suppliers, and partners to optimize workflows., Managed inventory, shipping schedules, and logistics data.
Educacion
Universidad La Salle
Bachelor’s Degree