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J

Jhonatan

Customer Service & Sales Professional with diverse client engagement experience

Contacto

Mexico City, Mexico City, Mexico
Disponible en CazVid
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Competencias

Customer ServiceExpert

Delivered high-quality, efficient service to large corporate clients and individual customers across multiple roles.

SalesIntermediate

Engaged potential customers through direct sales activities, including vehicle test drives and promotional offers.

Client Relationship ManagementIntermediate

Maintained and grew relationships with corporate clients, providing tailored support and service.

Administrative SupportBeginner

Assisted with booking, modifying, and supporting customer reservations and account management.

Educación

High School in the USA

Idiomas

EnglishFluent
SpanishFluent

Resumen

Dedicated professional with extensive experience delivering high-level customer service and sales support for corporate and individual clients.

Logros Clave

  • Provided specialized high-level customer service for large corporate clients at AT&T, Telvista, and Palace Resorts.
  • Executed vehicle test drives and financial advising as a Sales Rep at Westlake Financial, demonstrating sales skills and product knowledge.
  • Combined customer service and sales abilities to engage potential clients, leading to retention and growth of corporate accounts.

Experiencia

Interpreter

Human Quality
Feb 2023 - Mar 2024

Customer Service Representative

DoorDash
Jun 2022 - Nov 2022

Sales Rep

Westlake Financial
Jan 2021 - Aug 2021

Setting up test drives for new and existing customers, Giving financial advice on vehicles

Customer Service Rep

AT&T
Nov 2018 - Jun 2019

Provide high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business, Provide customer service and administrative support to contracted accounts, Provide fast and accurate responses to customer inquiries and concerns, Contacted and connected potential customers to specialized sales teams, Combined customer service and sales skills to engage interest on potential customers

Sales Rep

Palace Resorts
May 2018 - Sep 2018

Provide high-level specialized customer service for large corporate customers around the world, Provide specialized service to high status guests, Book and modify reservations for guests as needed

Customer Service Rep

Telvista
Feb 2016 - May 2018

Provide high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business, Provide customer service and administrative support to contracted accounts, Provide fast and accurate responses to customer inquiries and concerns, Promote special offers, Free-sell and extended corporate services as needed

Habilidades

Customer ServiceSalesClient Relationship ManagementAdministrative Support
Publicado en CazVid - 3 jul 2025
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