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Jhonny
Data Analyst with 4 years of experience in financial services
Contacto
Competencias
Applied statistical techniques and tools like Excel and SQL for data analysis and reporting.
Created visual analytics dashboards and reports to communicate insights effectively.
Utilized SQL to extract, manipulate, and analyze data from relational databases.
Handled financial datasets, ensuring data accuracy and supporting reporting processes.
Educacion
Resumen
Experienced data analyst skilled in data visualization, SQL, and financial data management, supporting informed decision-making.
Logros Clave
- Developed and maintained dashboards using Tableau to support decision-making processes.
- Conducted data validation and cleaning to ensure accuracy across multiple financial datasets.
- Collaborated with cross-functional teams to implement data-driven solutions for reporting needs.
Experiencia
Virtual Assistant
Enhanced Social Media profiles through content creation, strategic content planning and strengthening brand consistency, Tracked leads, invoices, estimates, and customer interactions using G-Sheets and Drip Jobs., Scheduled and tracked social media campaigns in Meta Business Suite. Created email campaigns with MailChimp increasing engagement in 60%, Developed structured planning systems, coordinating schedules, setting priorities, and optimizing workflows, Designed and implemented applicant filtering systems to streamline initial screenings.
Customer Service Representative
Oversaw Outschool operations, ensuring efficient class scheduling, cancellations, and new course creation while coordinating instructor availability for one-on-one and group classes, Provided responsive and effective assistance to parents and students via Outschool and Helpdesk
Virtual Assistant and Customer Support
Enhanced customer service operations, achieving 80% improvement in service efficiency., Oversaw payment database management, handling billing, collections, and transactions., Managed product and service catalogs., Maintained and optimized website content.
Data Entry
Transcribed and reviewed historical building permits ensuring data accuracy and consistency., Edited and organized records in Excel for streamlined documentation and analysis.
Virtual Assistant
Designed and created engaging content, contributing to a 50% growth in the online community, Enhanced Social Media profiles through content creation, strategic content planning and strengthening brand consistency, Managed online client communities in GHL and Meta apps, leading to a 40% increase in sales