Jifa - Financial Analyst with 5+ years of data-driven decision support

Built and maintained detailed financial models to forecast performance and support planning.

Collected, processed, and analyzed financial data to generate actionable insights.

Utilized advanced Excel functions and formulas for complex data manipulation and reporting.

Prepared monthly and quarterly financial reports for management review.

Ensured strict compliance with environmental safety standards for hazardous material handling in alignment with regulatory guidelines., Collaborated cross-functionally with technical teams to resolve operational challenges and discuss product specifications., Contributed to meeting daily production targets by rotating through multiple production lines and adapting to shifting demands., Conducted detailed defect classification and maintained accurate records to support quality tracking and reporting.

Guided employees in handling difficult or complex problems., Issued work schedules, duty assignments and deadlines for office or administrative staff., Supervised and trained customer service staff to ensure excellent customer service delivery., Computed balances, totals or commissions to support accounting team.

Supervised, trained, and mentored customer service staff to ensure high-quality service delivery and adherence to company standards., Computed balances, commissions, and financial reports to support accounting and reconciliation processes., Resolved customer inquiries and escalations promptly, contributing to increased customer satisfaction and loyalty metrics.