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Jimena
Call Center Agent with Customer Service Expertise in Bilingual Support
Contacto
Competencias
Delivered customer support through phone, demonstrating problem-solving and communication skills.
Handled calls in both Spanish and English, ensuring clear and effective communication.
Proficient in MS Word, PowerPoint, Outlook, Canva, and Teams for documentation and communication.
Displayed patience, empathy, responsibility, and attention to detail while managing customer interactions.
Educacion
Idiomas
Resumen
Experienced bilingual call agent with proficiency in multiple computer tools and soft skills focused on providing high-quality customer support.
Logros Clave
- Provided bilingual customer support in English and Spanish, resolving inquiries efficiently.
- Utilized various computer tools such as Word, PowerPoint, Outlook, Canva, and Teams during customer interactions.
- Managed and documented customer interactions accurately to ensure quality service.
Experiencia
Call Agent in a Call Center
Customer service focused on resolving customer problems and their questions., Use of different computer tools and make notes on the service provided at the time., Received calls in both Spanish and English.