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Jimmy

Customer Service Representative with Extensive Call Center Experience

Video resume

Customer service representative

Managua, Managua, Nicaragua

Abierto a remoto

Disponible en CazVid

Customer ServiceExpert

Provided assistance and problem resolution to clients across multiple call centers, enhancing customer satisfaction.

Call Center OperationsAdvanced

Experienced in managing call flows, scripting, and maintaining high-quality communication standards.

Communication SkillsExpert

Effectively communicated with diverse client profiles, ensuring clarity and professionalism.

Multilingual SupportIntermediate

Capable of assisting clients in Spanish and basic English, facilitating broader support coverage.

Experienced call center agent specializing in customer support across multiple companies, seeking new opportunities.

Accumulated diverse call center experience with multiple companies including Cytal, Ibex, and Converge.
Gained comprehensive knowledge in customer service advisory roles within the call center industry.
Elicited strong understanding of client needs and effective problem-solving in customer service environments.

Customer ServiceCall Center OperationsCommunication SkillsMultilingual Support

Publicado en CazVid - 3 jul 2025