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M.
Trilingual Customer Support Agent with Bilingual Skills in Customer Service
Video resume
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Competencias
Provided customer support at Concentrix, Sutherland, and InTouch CX, handling inquiries in English and French.
Fluent in English and French, used to communicate effectively with diverse clients and teams.
Applied in coordination and support roles, facilitating clear communication in multilingual environments.
Managed multiple support requests and resolved challenges related to customer inquiries and scheduling.
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Resumen
Experienced in providing customer support in English and French, with a background at leading CX companies. Skilled in communication, problem-solving, and coordinating support activities, especially in high-volume, multilingual settings.
Logros Clave
- Served as a bilingual agent at Concentrix and Sutherland, providing support in English and French.
- Supported senior roles at InTouch CX, demonstrating role progression and increased responsibility.
- Gained experience in coordinating communication and resolving customer issues effectively in high-volume environments.