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J

JOAN

Customer Service Advisor at GNP BPO with strong communication and sales skills

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Customer ServiceExpert

Skilled in delivering exceptional service, resolving issues effectively, and ensuring customer satisfaction.

CommunicationAdvanced

Asertive and clear communication skills that facilitate effective client interactions and team collaboration.

Sales & ClosingIntermediate

Proven ability to identify customer needs and close sales efficiently, contributing to revenue growth.

Stress ManagementAdvanced

Capable of maintaining performance and composure under pressure, ensuring consistent service quality.

Educacion

Bachiller Académico
Colegio Instituto Heisenberg
Completed 2016
Profesional en Producción y Dirección de Medios Audiovisuales
Corporación Unificada Nacional
Completed 2023

Idiomas

EspañolNativo
InglésMedio

Resumen

Results-driven customer service advisor with expertise in communication, stress management, and sales. Holds a degree in Media Production, bringing creativity and problem-solving skills to client interactions.

Logros Clave

  • Consistently achieved sales targets through effective service offerings and closing techniques
  • Demonstrated high stress management and creative problem-solving to enhance customer satisfaction
  • Developed and maintained positive client relationships, boosting customer retention

Experiencia

Asesor Call Center

GNP BPO

Servicio al Cliente. Ofrecimiento de servicios y generar cierres de ventas efectivos.

Habilidades

Customer ServiceCommunicationSales & ClosingStress Management
Publicado en CazVid - 2 jun 2026
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