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Joaquin

Customer Service & QA Specialist with 5+ years in call centers

Video currículum

Curriculum
I've been working in call centers for more than 4 years between sales customer service and QA I learn really fast and I would like to develop My skills and strenghts with you.

Contacto

Tegucigalpa, Francisco Morazán, Honduras
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Competencias

Customer ServiceAdvanced

Applied in high-volume call centers, managing customer inquiries and ensuring customer satisfaction.

Quality AssuranceIntermediate

Performed quality assessments and monitored call metrics to improve service standards.

Communication SkillsAdvanced

Effectively communicated with clients and team members across diverse interactions.

Sales SupportIntermediate

Supported sales efforts through customer engagement and product information dissemination.

Resumen

Experienced call center professional with over five years in customer service and quality assurance, eager to leverage fast learning skills in new roles.

Logros Clave

  • Accumulated over five years of experience in call centers, specializing in customer service and quality assurance.
  • Gained proficiency in diverse roles including sales, customer support, and QA within fast-paced environments.
  • Demonstrated rapid learning ability and strong desire to develop professional skills and strengths.

Habilidades

Customer ServiceQuality AssuranceCommunication SkillsSales Support
Publicado en CazVid - 3 jul 2025
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