Experienced professional with a focus on healthcare member support, sales development, and bilingual interpretation, skilled in managing complex stakeholder needs.
Managed patient interactions, insurance claims, and member support within the healthcare insurance industry.
Developed strategies for B2B lead generation and maintained client engagement through cold calling and outreach.
Provided bilingual interpretation in medical, insurance, and customer service situations ensuring accurate communication.
Engaged in digital marketing and customer retention efforts to support sales and client satisfaction.
Trueshore
Working with Imperial Insurance Companies and Imperial Health Plans of California., Medicare Advantage plans, Working with members with any medical bill, or medicine they were not able to obtain.
Leadium
B2B Sales Engagement firm, Strategize, develop and manage lead generation programs., Deliver successful sales pipelines.
Advensus
Cold call sales., B2B., Customer Support., Retention of clients.
CyraCom
Help someone talk to a 9-1-1 operator during an emergency., Speak for a patient to their doctor before a routine surgery., Interpret for an insurance agent as they help a customer file a claim.
Secondary School
College
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