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Johan
Customer Service & Technical Support Specialist at Konecta
Contacto
Competencias
Expertise in managing client interactions, resolving issues, and ensuring high customer satisfaction.
Strong verbal and written communication abilities, facilitating effective client engagement.
Experience coordinating technical service orders and follow-ups to maintain service quality.
Proficient in Adobe Photoshop, Illustrator, and Premiere for creative media projects.
Skilled in sales and service, with a focus on customer needs and commercial decision-making.
Educación
Idiomas
Resumen
Dedicated professional with extensive experience in customer service, technical support, and digital content creation. Skilled in communication, sales, and managing technical orders to ensure client satisfaction and operational excellence.
Logros Clave
- Successfully managed technical service orders, ensuring timely follow-up and customer satisfaction.
- Demonstrated strong communication and decision-making skills in client interactions.
- Handled diverse customer service roles across multiple companies, enhancing service quality.
- Developed proficiency in Adobe Photoshop, Illustrator, and Premiere for image and video content creation.
- Built a comprehensive skill set combining customer service, sales, and digital content skills.
Experiencia
Ejecutivo Integral
Atención al cliente. Gestión de órdenes de servicio técnico. Seguimiento en órdenes técnicas. Buenas habilidades comunicativas y comerciales. Toma de decisiones
Ejecutivo de Servicio al Cliente
Atención al cliente. Gestión de órdenes de servicio técnico. Seguimiento en órdenes técnicas. Buenas habilidades comunicativas y comerciales. Toma de decisiones